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Bringing Balance to Mind, Body, and Spirit
Refund Policy
Services & Refunds
All massage services are non-refundable once provided. If you have any concerns about your session, please let us know during or immediately after your appointment so we can address them promptly.
Cancellations, No-Shows & Late Arrival
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A minimum of 24 hours’ notice is required to cancel or reschedule.
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Late cancellations or no-shows may be charged 50–100% of the service fee.
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Late arrivals may result in a shortened session while still being charged the full service amount.
Packages & Gift Certificates
Prepaid packages and gift certificates are non-refundable and non-transferable, have no cash value, and must be used before their expiration date.
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